No items found.
Contact
Ask us anything
Reach out to Maid Together with your home cleaning questions. We're here to provide expert solutions and create a spotless sanctuary just for you.
Send us an email
hey@maidtogether.com
Text/call us
(317) 210-0196
Business hours
Mon - Fri (9:00am - 6:00pm)
FAQs
Frequently asked questions
If you don't see your home cleaning question answered below, please reach out to us for help.
Do I need to be present during the cleaning process?
Absolutely not! Your presence is not required. Many of our clients entrust us with their homes without being there. Just provide a spare key location or garage/key code during the booking process, and our diligent team will handle the rest!
Is there anything I should prepare before your cleaning team arrives?
To ensure a smooth cleaning experience, kindly clear floors and surfaces of any clutter. Also, make sure your pets are in a secure and comfortable location. Our team brings their own supplies unless specified otherwise during booking.
What areas of my home will you clean?
Ready to be impressed? Check out our comprehensive cleaning checklist.
How long does a cleaning session typically take?
Initial cleanings usually span 4-6 hours based on home size, while routine cleanings take 1-4 hours.
Can I provide my own cleaning supplies?
Absolutely! If you have specific cleaners you prefer, leave a note and ensure they're accessible. We're more than happy to use your specialty supplies for a personalized touch.
Are pets allowed to be at home during the cleaning?
We adore pets, but to avoid distractions, we kindly ask you to secure them outside or in a gated area.
What if I need to reschedule my cleaning appointment?
No problem at all! Log in to your account to effortlessly reschedule appointments. Please ensure you make changes at least 24 hours in advance to avoid the $50 cancellation fee. Your convenience is our priority!
Do you really have a satisfaction guarantee?
At Maid Together, your satisfaction is our promise. If we can't completely satisfy your cleaning needs, we offer a 100% money back guarantee. No questions asked. Your happiness is our top priority!
