Terms of service

Introduction

Welcome to Maid Together, a professional cleaning service operating in Hamilton County Indiana (specifically, Carmel, Fishers, Noblesville, Westfield, and Zionsville). These terms and conditions govern your use of our website and the services we offer. By using our website and booking our cleaning services, you agree to abide by these terms.

Service description

Maid Together provides professional cleaning services for residential and commercial properties in Carmel, Fishers, Noblesville, Westfield, and Zionsville Indiana. Our services provided are outlined here.

Pricing and price guarantee

• Pricing: Our pricing is determined based on the type of service, the size of the property, and any additional services requested. The final price will be provided to you before you confirm your booking, and it is calculated based on the information you provide.
• Price Guarantee: We guarantee that the final price you are quoted during the booking process is the price you will pay for our cleaning services. You will not be charged more than the agreed-upon price unless there are specific circumstances that affect the size or condition of your property.
• Larger or Messier Homes: In cases where the property is larger or messier than initially described during the booking process, we prioritize our cleaning efforts on the areas that are most important to you. This ensures that we can complete the cleaning within the agreed-upon timeframe without compromising the quality of our service.
• Additional Charges: If, during the cleaning process, we determine that additional services or time are required due to unforeseen circumstances, we will inform you and discuss any necessary adjustments to the price before proceeding.

Booking and payment

• Booking Process: You can book our services online through our website. The booking process is designed to be quick and easy, allowing you to schedule a cleaning in just a few clicks.
• Pricing: Our pricing is transparent and based on the type of service, the size of the property, and any additional services requested. The final price will be provided before you confirm your booking.
• Payment: Payment is due at the time of booking. We accept Visa, Mastercard, Discover, and American Express.

Canceling and rescheduling

• Cancellation: If you need to cancel your cleaning appointment, please do so at least 24 hours in advance to avoid a cancellation fee.
• Rescheduling: You can reschedule your appointment subject to availability and within 48 hours of the original appointment.

Service guarantee

We strive to provide high-quality cleaning services. If you are not satisfied with our service, please contact us within 24 hours after the cleaning, and we will address your concerns.

Liability and insurance

Maid Together is insured and takes precautions to ensure the safety of our staff and your property during cleaning. However, we are not responsible for any damage or loss that is not a result of our negligence.

Privacy policy

We respect your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

Intellectual property

All content on our website, including text, images, logos, and trademarks, is the property of Maid Together and is protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without our written permission.

Terms of service changes

Maid Together reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.

Contact

If you have any questions or concerns regarding these terms and conditions, please contact us via the website contact form.